Terms of Service

1. Acceptance of Terms

By accessing or using TradeControl (“the Service”) at app.tradecontrol.io, you agree to be bound by these Terms of Service. If you do not agree, you must not use the Service.

2. Description of Service

TradeControl is a risk management tool for futures traders. It integrates with the Tradovate trading platform to monitor account activity and enforce user-configured risk rules. The Service includes features such as:

• Real-time position and order protection via Tradovate APIs
• Configurable risk rules (daily/weekly loss limits, profit targets, max contracts, trading windows, etc.)
• Automated position flattening and account lockouts when risk thresholds are breached
• Trade audit trails and event logging
• Multi-account management across prop trading firms

3. Account Registration

• You must be at least 18 years old to use TradeControl.
• You must provide accurate and complete registration information.
• You are responsible for maintaining the security of your account credentials.
• You must not share your account with others or create multiple accounts.
• You are responsible for all activity that occurs under your account.

4. Tradovate Integration

To use TradeControl, you must connect one or more Tradovate trading accounts. By connecting your Tradovate account, you:

• Authorize TradeControl to access your Tradovate account data as described in our Privacy Policy
• Authorize TradeControl to place orders on your behalf (e.g., flatten positions when risk rules trigger)
• Acknowledge that you maintain a separate agreement with Tradovate and your prop trading firm(s)
• Understand that you can revoke OAuth access at any time through your Tradovate account settings

5. Risk Management Disclaimer

• TradeControl is a supplementary tool, not a guarantee. Risk rules may not execute instantaneously due to network latency, API delays, market conditions, or technical issues.
• Tradovate platform-level risk settings always take precedence over TradeControl rules. If Tradovate's built-in risk management triggers first, TradeControl rules may not fire.
• Prop firm rules vary. There are 100+ prop trading firms with different rules, session times, and requirements. TradeControl does not track individual firm schedules. You are responsible for knowing and configuring rules that match your firm's specific requirements.
• No guarantee against losses. TradeControl cannot prevent all losses. Slippage, gaps, fast markets, exchange outages, and other factors may result in losses exceeding your configured limits.
• You trade at your own risk. TradeControl and its operators are not responsible for any trading losses, account events, prop firm rule breaches, or other financial consequences arising from the use or failure of the Service.

6. Subscription & Payments

• TradeControl offers a 7-day free trial with limited features.
• Paid subscriptions are billed monthly or yearly through Stripe.
• Prices are listed on our pricing page and may change with 30 days' notice.
• You may cancel your subscription at any time. Access continues until the end of the current billing period.
• Refunds are handled on a case-by-case basis. Contact support for refund requests.

7. Acceptable Use

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Attempt to reverse engineer, decompile, or disassemble the Service
• Circumvent security measures, rate limits, or abuse prevention systems
• Create multiple accounts to abuse free trials or subscription limits
• Share account credentials or OAuth tokens with unauthorized parties
• Use automated tools to scrape, crawl, or overload the Service

8. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. TradeControl may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to notify users of planned downtime.

9. Limitation of Liability

To the maximum extent permitted by law, TradeControl and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, trading losses, prop firm account events, or data loss, arising from your use of the Service.

Our total liability for any claim arising from or related to the Service shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless TradeControl and its operators from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your breach of these Terms, or your trading activities.

11. Account Termination

• You may delete your account at any time through your account settings or by contacting support.
• We reserve the right to suspend or terminate accounts that violate these Terms or engage in abusive behavior.
• Upon termination, your data will be handled according to our Privacy Policy.

12. Intellectual Property

All content, features, and functionality of TradeControl (including but not limited to software, text, graphics, logos, and design) are owned by TradeControl and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice on our platform. Your continued use of TradeControl after changes are posted constitutes acceptance of the updated Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration.

15. Contact

For questions about these Terms, please contact us through the support ticket system in your TradeControl dashboard or email us at [email protected].